GDPR Privacy Policy for Laurina’s Cove
At Laurina’s Cove, we value your privacy and the protection of your personal data. This privacy policy explains how we collect, process, and store your data in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller Laurina’s Cove is responsible for the processing of the personal data you provide to us. For any questions or requests regarding your data, please contact us via the email address or phone number listed in our contact information.
2. What Data Do We Collect? We only collect the data necessary to process your reservation and ensure an optimal stay, such as: - First and last name. - Address. - Email address. - Phone number. - Date of birth. - Payment information (if applicable). - Optional information (e.g., special requests, pets, etc.).
3. Purposes of Data Processing
The data we collect is used exclusively for the following purposes:
- Processing and confirming your reservation.
- Maintaining communication regarding your stay.
- Providing optional services such as parking spaces, baby kits, etc.
- Complying with legal obligations, such as accounting requirements.
- Improving our services based on feedback.
4. Legal Basis for Processing
We process your data based on:
- The execution of a contract (your reservation).
- Legal obligations (e.g., tax requirements).
- Legitimate interest (e.g., customer service and marketing communication, if applicable).
5. Data Storage and Retention
- Your data is securely stored in our systems and is only accessible to authorized personnel.
- We do not retain your data longer than necessary for the purposes mentioned above and in compliance with legal retention periods.
6. Sharing Data with Third Parties
We do not share your personal data with third parties unless it is necessary for:
- The execution of your reservation (e.g., payment providers).
- Legal obligations (e.g., to government authorities).
- With your explicit consent.
7. WiFi Usage
Laurina’s Cove offers free WiFi as a service during your stay. By using the WiFi, you agree to the following conditions:
- You are responsible for the correct and lawful use of the WiFi connection.
- It is prohibited to perform illegal activities or download content that violates the law via the WiFi.
- Laurina’s Cove may collect limited anonymous data (e.g., device types or usage statistics) to improve the WiFi service.
- We are not responsible for any damage or data loss resulting from the use of the WiFi.
- By using the WiFi, you implicitly consent to the processing of the necessary technical data for the provision of this service.
- In case of misuse, all connection data collected may be shared with the relevant authorities upon judicial request.
8. Your Rights
You have the following rights regarding your personal data:
- Access: You can request information about the data we hold about you.
- Correction: You can request the correction of inaccurate or outdated data.
- Deletion: You can request the deletion of your data unless it is required for legal purposes.
- Restriction: You can request the restriction of the processing of your data.
- Data Portability: You can request your data in a structured, electronic format.
- Objection: You can object to the use of your data. To exercise these rights, please contact us using the provided contact details. We will respond to your request within one month.
9. Data Security
We implement appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access, such as:
- Encrypted storage of data.
- Limited access to authorized personnel only.
- Regular updates and checks of our security systems.
10. Cookies
Laurina’s Cove makes limited use of cookies on our website (if applicable) to enhance the user experience. Cookies do not store personal information unless explicitly stated.
11. Changes to the Privacy Policy
Laurina’s Cove reserves the right to modify this privacy policy. Any changes will be communicated in a timely manner and published on our website.
Contact Information: For any questions about this privacy policy or to exercise your rights, you can contact us at: eric@deripainsel.be
Thank you for your trust in Laurina’s Cove. We are committed to handling your data with the utmost care.